Custom Project Development
We offer a customized approach to your sales process, focused on understand the customer needs and provide tailored solutions.
Our technical sales team advises on every stage of the project, from the choice of machinery to installation and maintenance. With a complete after-sales service, including technical support and spare parts, Barberan guarantees the optimal performance of the equipment, maximizing the customer’s investment and ensuring their long-term satisfaction.
Pre-sales
In the pre-sales phase, Barberan focuses on gaining a thorough understanding of each customer’s specific needs and requirements. This process begins with a detailed consultation to assess the customer’s technical challenges, production capabilities and business objectives.
Our sales representatives and team of technical engineers work closely with the customer to offer technical advice, proposing customized solutions and recommending the most suitable equipment according to market requirements and project specifics. With a sales team fluent in more than 8 different languages, we guarantee smooth and effective communication with customers all over the world.
In addition, we conduct demonstrations of our machines’ capabilities, production simulations and feasibility analyses to ensure that the customer chooses the most efficient and cost-effective solution for their operation. The pre-sales phase is essential to build a relationship of trust and ensure that the customer’s expectations are aligned with what Barberan can offer.
Sales Team
Not only do they recommend the best solutions, but they also guide our customers through the entire process. installation process, machinery start-up and maintenance. Their industry expertise ensures a comprehensive approach that is adapted to the latest innovations technology, ensuring a performance and added value for each customer.
The commitment to quality and customer satisfaction is what makes Barberan a benchmark in the sector.
Jose Luis Giménez
Eladio Lerga
Dennis Van Ijzerloo
Jorge Catalá
Rubén Seva
Xavier Jorge
Andreu Xufré
Stephan Ertack
Irina Kharlamova
Marc Espígol
Carlos Monzón
Chuck Slingerland
Garret Bradley
Kenneth Spence
After-Sales Service
Barberan distinguishes itself by offering a solid and complete after-sales service, designed to maximize the useful life and performance of the equipment purchased. After delivery and installation of the machinery, our technical team ensures that everything works correctly, starting up and training the customer’s operators, making sure that they have a thorough understanding of the machine’s operation.
Our after-sales system includes specialized agents who will assist the customer in obtaining the necessary spare parts.
The system also provides customers with technical support during the first year, which can be extended through “maintenance packs” that offer both remote and on-site assistance from experts in our machinery.
In addition, Barberan offers its customers customized service agreements to ensure that the machines are kept in optimal condition and that the customer can get the most out of his investment.