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Barberán S.A. customers have access to specialized services to provide them with technical assistance and support in an agile and efficient manner. These services include:
Freshdesk
A customer support platform where they can
- Request remote assistance to solve technical problems with your equipment.
- Request spare parts or specific components.
- Consult technical documentation and manuals about your equipment, facilitating self-management and the solution of frequent doubts.
Jetmaster Cloud
Available exclusively for customers with digital print lines using JetmasterG5 or JetmasterG6 software
- Cloud-based data storage and management, enabling remote control and monitoring of your digital printing processes.
- Access to real-time statistics and performance analysis, which helps optimize production and improve operational efficiency.
We focus on rapid resolution of specific technical problems and provide reactive assistance to incidents. Our team is dedicated to offering efficient solutions to ensure the continuity of your operations.